Refund Policy

At Stratovia Consulting, we want our customers to be fully satisfied with their purchases. If you are not satisfied with our services or products, we offer a clear refund policy to ensure your satisfaction. Please read the details below.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The request must be made within 30 days from the date of purchase.
• The product or service must be unused and in the same condition that you received it.
• For digital products, you must not have downloaded or accessed the content.

How to Request a Refund

To request a refund, please contact our customer support team at support@stratoviaconsulting.net with the following details:

• Your name and contact information.
• The order number or service details.
• A brief explanation of the reason for your refund request.

Refund Process

Once we receive your refund request, we will review it within 5-7 business days. If the refund is approved, we will notify you via email, and the amount will be credited to the original payment method.

Non-Refundable Items

The following items and services are not eligible for refunds:

• Services already rendered or delivered.
• Digital products that have been downloaded or accessed.
• Custom orders that have been processed or delivered according to your specifications.

Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and you are encouraged to review it regularly.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at support@stratoviaconsulting.net.